📦 Shipping Policy — FootPrints & PawPrints

Thank you for shopping with FootPrints & PawPrints! We are committed to delivering high-quality products and a smooth shopping experience. Please review our shipping policy below.

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📬 Order Processing

• All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

• You will receive an email confirmation once your order has been placed.

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🚚 Shipping & Delivery

• After your order is processed, it will be shipped via the carrier selected at checkout.

• Shipping times vary based on your location and the shipping option chosen.

• Customers will receive tracking information via email as soon as the order has shipped.

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📦 Lost, Stolen, or Damaged Packages

FootPrints & PawPrints is not responsible for lost, stolen, delayed, or damaged packages once they have been shipped and handed over to the carrier.

If an issue occurs:

• Please contact the carrier directly using your tracking number.

• We are unable to replace or refund orders that are marked as delivered by the carrier.

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❗Incorrect Shipping Information

• Please ensure your shipping address is accurate at checkout.

• We are not responsible for orders shipped to the wrong address due to customer error.

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🌎 Shipping Availability

• We currently ship within the United States and International.
  

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💬 Questions?

If you have any questions about your order or our shipping policy, contact us at martezm@footprintsandpawprints.org and we’ll be happy to assist!

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